PRODUCTS & SERVICES

Our bespoke designs are one-of-a-kind treasures that will last a lifetime. Made to Measure shirts and monogrammed products can take up to 3-6 weeks to manufacture. Adding your monogram on a Made to Measure shirt will require an additional 7-10 business days. 

Unfortunately, we cannot change or cancel your order containing Made to Measure or monogrammed products after it's been processed. If you need to make any amendments, please contact our Customer service team as quickly as possible.

Please note all Made to Measure shirts and monogrammed items are non-refundable.

Orders containing Made to Measure, monogrammed and ready-to-wear items will be shipped together once your personalised pieces have been manufactured. If you wish to receive your ready-to-wear items first, please get in touch with our Customer Service team.

Available at store alterations service offers you the freedom to personalise your fit based on your needs.

Further alterations, such as replacing shirt collars and cuffs, are available for Made to Measure and ready-to-wear items and can be requested in-store.

Available at our store, our alterations service offers you the freedom to personalise your fit based on your needs. Shortening sleeves and trousers takes up to 3 business days, counting between 11 am GMT, when the tailor collects garments at the store, and 5:30 pm GMT on the agreed date when they are returned.

Further alterations, such as replacing shirt collars and cuffs, are available for Made to Measure and ready-to-wear items and can be requested in-store. Please bring your T&A shirt to our store for evaluation.

E-vouchers can be purchased only on our site, with values ranging from £50 GBP to £1000 GBP. 

Please select your preferred options here:

E-vouchers are sent to the recipient by email once the online purchase is completed. They're valid for an unlimited period and are redeemable online at only for orders being delivered to the UK.

Please note e-vouchers cannot be refunded and exchanged for cash. In case of a return, contact our Customer Service team and request a new code.

Physical gift cards can be purchased on our site at Threadandyou.com, with values ranging from £50 GBP to £1000 GBP. Please select your preferred options here:

They're valid for an unlimited period and are redeemable in-store or online at Threadandyou.com

Please note gift cards cannot be refunded and exchanged for cash. In case of a return, contact our Customer Service team and request a new gift card code.